FAQs
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IS BOOKING AVAILABLE THROUGH TELEPHONE?
All bookings are available online up to 1 hour before the scheduled game time. However if you require any assistance with booking or wish to check for last minute availability, please do not hesitate to call us at 647 800 7622.
HOW MUCH IS A GAME?
All games are $28 plus applicable tax for groups over 2 players. The rate for 2 players is $32 plus tax.
HOW DO I MAKE A BOOKING?
You can book on our webpage www.freeingcanadastation.ca. After selecting the theme game you would like to play, click the “Book Now” button. You will be brought to a booking page that lets you select # of participants, theme, date, and time. After selecting, click “BOOK” and you will be requested for some personal information to create a booking account.
Once you complete the order, you should receive a confirmation email with your booking number. If you did not receive an email, please contact us to confirm your booking.
ONCE RESERVATION IS DONE, IS IT POSSIBLE TO CANCEL OR CHANGE THE BOOKING?
You may make changes by your confirmation email or by telephone. We do require a 24 hour cancellation notice. Please note that we will not be able to accommodate your change if you would like to change into a time slot or game that has already been booked.
WHEN SHOULD I ARRIVE?
Please arrive 15 minute before the scheduled game time for signing a waiver, making payment, and storing your belongings to ensure that we can start your game on time. If you are late, your playing time will be reduced to prevent delay of bookings after your game.
DO I HAVE TO PAY ONLINE BEFORE I COME?
Freeing Canada Station does not have an online payment. Once you receive the confirmation email, you will pay in store when you arrive.
I ARRIVED AND PARKED IN THE PARKING LOT BUT I CAN NOT FIND THE MAIN DOOR. WHERE IS THE MAIN ENTRANCE?
The store is located at the left side of TnT grocery store when you facing TnT. The main door is located on the corner in the street.